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Home / Industries / Services / Telecommunications

Telecommunications is a field that sees high levels of change as new and improved systems are continually developed and modified. Brands and manufacturers are all aware that consumers can rapidly shift loyalty.

In order to create opportunities for increased customer satisfaction, average revenue per customer, lifetime value and up/cross-selling, companies need to understand consumers and their habits.

Instant access to valuable business data

Qlik’s powerful, easy to navigate business intelligence platform gives you the ability to decipher which customers are prime for which offers and when.

Whether you provide lines, wireless or cable, Qlik’s embedded analytics and intelligent reporting delivers synchronised information for more dynamic processes – and a centralised business model that improves company efficiency.

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Ometis and Qlik’s business platform can help telecommunications companies:

  • Improve customer satisfaction and loyalty, minimising churn
  • Gain a single view of customer experiences and satisfaction across all channels
  • Improve planning, pricing and marketing of new value-based services
  • Increase Average Revenue Per User
  • Co-ordinate convergent billing, provisioning, customer service and other delivery services
  • Create value-added services for customers and enterprises to differentiate themselves from the competition
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    Next Steps...

    Our consultancy, coupled with Qlik’s dynamic dashboards and analytic apps, gives telecommunications companies deeper insight into customer behaviour, and provides opportunities for increasing revenue. Contact our expert team today to talk about your requirements and find out what we can do for you.

    +44 (0)330 363 9900[email protected]

    Request a Demo

    Ometis provide expert business intelligence services to help all companies make sense of their data.

    Using the Qlik Platform, we can provide in depth analysis of any area of your business in a matter of days.