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Service organisations face unique challenges compared to commercial sector businesses. Where the focus is on interpersonal interactions and serving clients, rather than on selling or manufacturing goods, there is greater pressure to do business faster and more efficiently.

With cost pressures and clients’ expectations for quality increasing simultaneously, firms must manage expenses and margins closely.

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Service organisations are looking to:

  • Automate manual analysis and outdated reporting
  • Ensure regulatory compliance
  • Integrate information sources brought together by mergers
  • Take on new business quickly and efficiently
  • accelerate work-to-cash cycles, lower operating costs and reduce risk

    Qlik allows businesses to:

  • Enhance the accuracy of revenue, win-loss ratios and resource usage forecasting
  • Attract and retain profitable customers through targeted campaigns
  • Drive project profitability and service execution with proactive monitoring and controlled costs
  • Reduce costs by managing physical assets such as IT hardware and fleet more efficiently
  • Improve the governance of risk and compliance
  • Optimise operational efficiency and rapidly consolidate financial information to maximise working capital
  • Reduce the administrative and IT burdens associated with data analysis

  • make decisions that directly impact profitability

    With Ometis’ expertise and experience within professional services, we can implement a Qlik business intelligence (BI) solution that delivers visual analytics on one easy to navigate dashboard, making deep analysis of performance and intelligent reporting an integral part of your business. By utilising this powerful BI platform, service providers can make decisions about operational, asset and human capital overheads that directly impact profitability.

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    Telecoms Customer Satisfaction - See Live Demo

    Next Steps...

    Our strategic consultancy coupled with Qlik’s intuitive analytic platform helps service organisations streamline their business activities and operate more efficiently. Contact our expert team today to talk about your requirements and find out what we can do for you.

    +44 (0)330 363 9900[email protected]

    Request a Demo

    Ometis provide expert business intelligence services to help all companies make sense of their data.

    Using the Qlik Platform, we can provide in depth analysis of any area of your business in a matter of days.