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Home / Services / Support & Maintenance / Software Maintenance

With any piece of software, there are ongoing improvements and developments. The Qlik Platform is no different. We constantly research best practices, resolve issues and implement bug fixes to enhance the overall performance of your software.

Real benefits with the Ometis Maintenance Plan

Maintenance on your Qlik software is mandatory in the first year, but then up to you to decide whether or not to continue with the cover. However, most of our customers do, because there are a number of real benefits from staying on an Ometis maintenance plan, both in the short and long term.

Included in our maintenance plan is full software support, by email or phone.

Bug Fixes
We constantly review Qlik for bugs, glitches and performance capabilities. Issues are resolved in service pack releases and available to our software maintenance customers.

Ongoing Development

Research and development is vital for any software solution. We continually look at best practices and ways that future versions of the product can offer more and more value, for example:

  • Smarter loading of data
  • Improvements to server administration
  • Performance enhancements
  • Ease of use

How it works

When you first buy the software, you will be automatically included on one of our maintenance plans. This will either be for a 12 month period or if the maintenance is for an additional software purchase, the cover will run for the period up to when your single annual renewal date is.
Each year, we will give you notification well in advance of your plan coming up for renewal.

Next Steps...

We focus solely on delivering and supporting the Qlik platform and associated technologies.
Our standard support hours are 9am – 5.30pm, Monday to Friday and out of office support is available on request.
Contact our expert team today to talk about your requirements and find out what we can do for you.

+44 (0)330 363 9900[email protected]

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Ometis provide expert business intelligence services to help all companies make sense of their data.

Using the Qlik Platform, we can provide in depth analysis of any area of your business in a matter of days.